Specialist, Logistics & Fulfillment
Bringing smiles is what we do at TTEC… for you and the customer. As a Specialist, Logistics & Fulfillment in Springfield, MO, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
The anticipated starting salary range for individuals expressing interest in this position is $37,440.00 USD. This position is eligible to participate in an annual incentive program.
What You’ll be Doing
Looking for an opportunity to work collaboratively with other departments to incorporate logistics with company procedures and operations? You’ll work in our logistics depot and oversee the work of logistics utility workers. Coordinate with Imaging Coordinator, Logistics Coordinator and Logistics Team of all immediate shipping needs and any upcoming waves or needs in the next few days. You’ll lead the quality control process on all packaging leaving the depot. You’ll also train all depot staff on quality control and packaging processes.
You’ll assist in packing products to ship and maintain inventory of shipping supplies. You’ll also research ideal shipping techniques, routing, and carriers.
You’ll report to Team Lead. You’ll contribute to the success of the business through maintenance, ensuring the safety and security of our facility, employees and visitors.
During a Typical Day, You’ll- Cross-trained with the Logistics Coordinator
- Creates all shipping labels
- Communicates regularly with FedEx
- Uploads and maintains the Shipping Tracking reports and configures and uploads the end of day report before leaving for the day
- Part of the shipping logistics distribution list that deals with various issues
- Responds to and resolve complaints and problems
- Monitors inbound and outgoing deliveries
What You Bring to the Role
- Good verbal and written communication skills
- Attention to detail
- Good time management skills
- Experience working with electronic data
- Sense of urgency
- Computer literate
Physical Requirements:
- Able to list and/or maneuver up to 50 lbs.
- Able to bend, stoop, sit, stand and walk for extended periods of time
- Must be able to work in a warehouse environment
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
- Visit www.hellottecbenefits.com for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.