Welcome to TTEC Bulgaria

At TTEC, we are committed to creating exceptional experiences for every employee every day. We’re excited for you to experience the energy and passion with our customer experience team in Sofia and Plovdiv. We're dedicated to fostering and nurturing a welcoming culture where everyone feels like they belong. Where you can take your career to the next level (or around the world!).

Fun facts about our customer
service team in Bulgaria

Be a part of fostering a multicultural team, join one of our Employee Resource Groups such as Women in Leadership

We love to Live Life Passionately – join our volunteer events to support our communities

TTEC Bulgaria earns the Great Place to Work® Certified

The TTEC Sofia office opened in 2004 and the Plovdiv office opened in 2012

Why TTEC is a Great Place
to Work® in Bulgaria

TTEC Bulgaria is award winning! It's what happens when our customer experience teams in Bulgaria come together to reach for amazing.

Explore all awards

Ready to #ExperienceTTEC?

Your wellbeing is important to us which is why we have a comprehensive benefits package and other perks like celebrations, team building activities and more.

Learn more about benefits >

We love our multicultural team because we're always learning and gaining new perspectives.
Here's just a few of the languages represented with our bilingual customer service jobs in Bulgaria:

Bulgarian
Dutch
English
French
German
Swedish

Check out our customer experience roles in Plovdiv

Our award winning team delivers amazing customer experiences in Plovdiv, known as the vibrant and multicultural city. With a rich cultural heritage, festivals, foodie and craft scene, it’s a cultural beacon that attracts people from all over to start a new journey. And grow their career in customer service in Plovdiv with TTEC!

Relocating to Plovdiv

Thinking of moving to a new country? A warm and friendly community is key. Plovdiv is home to people who are known to be welcoming and embrace newcomers with open arms. It's why it's become quite the trend to relocate to Plovdiv. Given the multilingual opportunities with TTEC, it makes it easier for people from all over Europe to relocate to Bulgaria. Throw in that people know English well, the thriving expat community, not to mention the affordable, high quality lifestyle and you've got yourself an amazing new community alongside your new work in Plovdiv with TTEC.

Grow your customer service career in Sofia

Step into Sofia, where the capital seamlessly blends urban vibrancy, cultural heritage, and year-round outdoor adventures against the stunning backdrop of Vitosha Mountain. When you become a part of the customer service team in Sofia, you’ll build a strong network of people dedicated to growing their career, while having fun and getting involved in your community. TTEC Sofia is the perfect place to ignite your career in customer service.

Life at TTEC Bulgaria

Reflecting on Excellence in EMEA and Looking Ahead for 2024

The incredible journey of success that our TTEC EMEA team experienced throughout 2023. From new site launches to prestigious industry awards, it was a year of remarkable achievements that has set the stage for an exciting future.

Check out the blog

Why Work Relocation To Plovdiv, Bulgaria Could Be A Dream Come True

Europe is one of the easiest-to-travel continents. Many of its countries are connected by land, and there’s convenient transportation across different regions. Even better, it’s also simple to find work like customer service representative jobs within Europe for European citizens, especially those in countries part of the European Union (EU).

Check out the blog