Senior Research Analyst, Marketing Analytics - Remote

MKANP3-1. Senior Research Analyst, Marketing Analytics

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Senior Research Analyst, Marketing Analytics working at home, you’ll be part of bringing humanity to business. #experienceTTEC.

What You’ll be Doing 

Are you looking for a role where you can showcase your creative skills and help leaders to be amazing storytellers? You’ll have the unique opportunity of working with our sales teams across different regions across the globe – North America, Latin America, EMEA (Europe, Middle East Asia, Africa), and APAC – so you’ll be exposed to a variety of cultures and perspectives. You will be mainly involved in providing creative solutions but will also be engaged in other global support functions and initiatives such as employee engagement, communications, and analytics.

You'll report to Consultant, Marketing Analytics

During a Typical Day, You’ll

• Support senior operations leadership by creating professional-style slideware that will aid their storytelling in business presentations.
• Create creative materials that will be distributed internally and externally such as e-cards, posters, announcements in either digital or ready-to-print format.
• Create a library of templates and collect reusable good slides from other presentations to be used as an off-the-shelf asset for sales teams to use on their own.
• Support Junior Analyst/s on tasks that are covered by the team as defined by priority and bandwidth.

What You Bring to the Role

• High proficiency and level of comfortability in using Microsoft PowerPoint and/or Google Slides
• Excellent command of the English language both verbal and written
• Understands industry standard and trends of designs as well as ability to understand and comply with branding guidelines of TTEC and/or the clients supported.
• As you will be working with senior leaders, you should have the agility and flexibility in completing tasks in a fast-paced fashion.
• High organizational skills as you will be supporting multiple leaders across different programs with varying degrees of requirements.
• Ability to respect and ensure confidentiality of any proprietary information that you will have access to 

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.